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Utility Payment Assistance

Additional Financial Resources

CAP4Kids lists many organizations that offer free and low-cost services and products. Visit various (sub)categories to find organizations that meet your need.

AEP Ohio & Dollar Energy Fund Neighbor to Neighbor Program

Provides help for electric bills to people with a low income who have tried all other resources (HEAP and PIPP). To qualify, households must have disconnected electric service and must have made a sincere effort to pay their electric bill in the last 90 days. Go online to use their income calculator to find out whether you qualify. Click to find an agency in your area that will help you with the application process.
(800) 683-7036
dollarenergy.org
AEP Ohio: aepohio.com/info/community/paymentAssistancePrograms/NeighborToNeighbor.aspx

AEP Ohio Payment Assistance

Customers who have received a disconnect notice or are unable to pay their electric bill can call the toll-free number to set up a payment extension or a discount plan. Customers who have special needs or medical conditions can request a medical certification form.
(800) 672-2231
www.aepohio.com/account/bills/pay/assistance

Ascent Microfinance

Student-run non-profit offering personalized financial education and lending services.
PO Box 3180, Columbus, Ohio 43210
ascentmicrofinance.org

AT&T Lifeline of Ohio Program

Provides discounted phone service for income-eligible customers, including free line connection, monthly discounts and no deposits for local service. You must meet a current AT&T telephone customer. Call the toll-free number to get an application mailed to you.
(866) 394-1514
att.com/home-phone/lifeline

Breathing Association

Offers free resources and programs to help Central Ohioians breathe better. The Lung Health Clinic offers free services regardless of income or health insurance. Clinic services include treatment for asthma, COPD and emphysema, diagnostic tests, and immunizations. They offer smoking and vaping cessation programs including nicotine replacement medications, Certified Tobacco Treatment Specialists, and classes for adults or teens. They help income-eligible families sign up for Home Energy Assistance Program (HEAP) to reduce utility bills. This program includes the Winter Crisis Program (Nov.-March), Summer Crisis Program (July-Sept.), and Percentage of Income Payment Program (PIPP Plus).
741 East Broad Street, Columbus, OH 43205
Main Office: (614) 457-4570
HEAP Outreach: (614) 566-0750
breathingassociation.org

Broad Street Presbyterian Neighborhood Ministries

Offers programs for individuals, youth and families in zip codes 43203, 43205, 43209, 43213, and 43215. The food pantry is open week-day mornings for drive-thru or in-person shopping. Eligible neighbors can visit the food pantry once every 30 days. They also host regular farmers markets. The COMPASS program provides financial assistance for rent and utilities for those that qualify.
760 East Broad Street, Columbus, Ohio 43205
(614) 908-3901 or (614) 221-6552
COMPASS: (614) 429-5979
bspc.org/ministries

Canal Winchester Human Services

Serves residents living in Canal Winchester, the Canal Winchester School District, the Bloom Carroll School District, or Lithopolis. The Community Food Pantry is available by appointment, and clients can visit twice per month. They also offer pop-up food events, emergency assistance for rent/mortgage or utilities, senior outreach programs, school supplies, and holiday adopt-a-family programs. Visit the website for program details and applications.
80 Covenant Way, Canal Winchester, Ohio 43110
(614) 834-4700
cwhumanservices.org

Center for Groveport Madison Human Needs (CGMHN)

Connects individuals and families in the Groveport Madison school district with community resources and aid. Services include summer lunches, school supply distribution, job referral assistance, and adopt-a-family programs. They also offer emergency cash assistance for housing, utilities, car repair, or medical needs.
PO Box 542, Groveport, Ohio 43125
(614) 586-4017
gmhn.org

Central Community House and TRANSIT ARTS

Community center serving the Near East neighborhood of Columbus, Ohio. They can help families navigate resources to get help with food, healthcare, employment and housing. They offer housing/rent assistance, soft skills training, employment assistance, financial education, and parenting workshops for adults. Programs for youth include after-school programs, Summer Challenge Day Camp for Grades K-5, and childcare through partnership with Columbus Early Learning Centers. The Village Central Senior Program provides transportation services, wellness programs, and social events for adults ages 60+.  ACE, Academy for Community Entrepreneurs, offers technology and professional development classes. TRANSIT ARTS provides free, year-round cultural arts workshops such as dance crew, music, and fine arts for ages 12-21.

  • Central Community House: 1150 East Main Street, Columbus, Ohio 43205
    (614) 252-3157
    cchouse.org
  • Transit Arts Studio: 294 Wilson Avenue, Columbus, Ohio 43205
    Studio Office: (614) 732-0198
    Program Registration: (380) 265-1775
    transitarts.com

City Of Columbus Department Utilities Discount Programs

Offers a utility discount for water and sewer charges for people with a low income. Seniors age 60 and older with limited income may qualify for a discount on electricity and/or water bills. Go online to complete the application offered in both Spanish and English.
111 North Front Street, Columbus, Ohio 43215
(614) 645-8276
columbus.gov/utilities/customers/Utility-Discount-Programs

City of Columbus Neighborhood Pride Centers

Neighborhood Pride Centers are one-stop shops to access city services in one place. Neighborhood Liaisons serve as a direct link to city services to help address neighborhood issues and help Columbus neighborhoods thrive. They can help residents find programs for New Americans, sanitation services, supportive services for families, job fairs, community events, and more.

  • West Side: 1186 West Broad Street, Columbus, Ohio 43222
    (614) 935-6375
  • South Side: Reed Avenue, Columbus, Ohio 43207
    (614) 645-5220
  • Near East: 1393 East Broad Street, Columbus, Ohio 43205
    (614) 645-7131
  • North: 248 East Eleventh Avenue, Columbus, Ohio 43201
    (614) 724-1900 or (614) 724-5566
  • Far East: 2500 Park Crescent Drive, Columbus, Ohio 43232
    (614) 724-0100

Columbus Department of Neighborhoods Office: (614) 645-1993
311 Customer Service Center: (614) 645-3111
columbus.gov/Community/Department-of-Neighborhoods/Area-Commission-Map/Neighborhood-Liaisons

Coalition on Homelessness & Housing in Ohio (COHHIO)

Supports Ohio residents and organizations through advocacy and various programs aimed at ending homelessness. Their website has important information on emergency rental assistance across Ohio, landlord-tenet law, the Fair Housing Act, and more. Professionals can find opportunities for advocacy and training. Anyone can use the Crisis Text Line for immediate help from a Crisis Counselor, or call the Housing Information Line for advice on dealing with a specific housing issue. Use the Ohio Housing Locator website to search for affordable housing and emergency resources.
Main Office: (614) 280-1984
Housing Information Line: (888) 485-7999
Crisis Text Line: Text “4hope” to 741 741
Ohio Housing Locator: ohiohousinglocator.org
cohhio.org

Columbia Gas of Ohio Payment & Billing Assistance Programs

Offers several programs for customers with a low income, including extended payment plans, discounted programs and services for those with medical needs. Visit the website for more information about each program.
Physical Address: 290 West Nationwide Boulevard, Columbus, Ohio 43215
Payment Mailing Address: PO Box 742510, Cincinnati, Ohio 45274
(800) 344-4077
columbiagasohio.com/bills-and-payments/financial-support/income-eligible-assistance-programs

Columbus Financial Empowerment Center (FEC)

Offers free, one-on-one financial counseling as a public service to adult residents of Central Ohio. Certified Financial Counselors help individuals and families budget, save money, find safe and affordable banking, reduce debt, and improve their credit. This service is provided as a partnership between the City of Columbus & Jewish Family Services.
1070 College Avenue, Columbus, Ohio 43209
(614) 231-1890
columbusfec.org

Columbus Public Health (CPH) Resource Lists

These neighborhood resource lists are extremely helpful in finding resources near you. They provide detailed listings of free and low cost health care, vision care, dental care, prescription help, food pantries, transportation, job help, pregnancy resources and much more. They are updated annually and reviewed by the Columbus Public Health social work team. Please note that CPH does not provide direct monetary assistance, but these lists are helpful in finding community agencies that do provide this assistance. All lists updated 2025.
Food Pantries & Soup Kitchens
Food Pantries & Soup Kitchens – French
Food Pantries & Soup Kitchens – Haitian Creole
Food Pantries & Soup Kitchens – Somali
Food Pantries & Soup Kitchens – Spanish

Health Care (Free Clinics, Dental, Vision & Women’s Health)
Emergency Resources (Housing, Food, Utilities, Safety & Clothing)
Agencies Serving Immigrants & Refugees
Job Help (Unemployment, Looking for a Job, Online Searches)
Pregnancy Resources (WIC, Healthcare, Utilities, Baby Supplies, Diaper Banks, Housing, & Parenting Classes)
Prescription Help (Reduced Cost Prescriptions, Discount Programs & Medicaid Info)
Programs & Resources for Seniors
Mental Health & Substance Use Resources (Crisis Lines, Healthcare, Support Groups, Disposal Box Locations)

240 Parsons Avenue, Columbus, Ohio 43215
(614) 645-6807
columbus.gov/Services/Public-Health/Find-Health-Care-Resources/Health-Resources-List

Columbus Urban League (CUL)

A community‐based organization that works to empower Black and urban communities through economic, educational and social progress with programs, classes and services. Their many programs include:

  • Career Services: Provides comprehensive support for job seekers, including workforce readiness training for ages 14-19 and individual coaching for all ages.
  • Re-Entry HUB: Reentry support and workforce development for individuals with prior justice system involvement.
  • Minority Business Assistance Center: Empowering small and minority businesses through access to capital, technical and professional assistance. These services are available in 18 Ohio counties.
    (614) 266-0897
  • I Am My Brother’s Keeper: Mentorship program for young men of color in middle and high school throughout the school year and summer. The program offers safe and healthy ways to have fun while building career, artistic, academic, professional, and physical strengths. Participants may be placed with internships, hands-on learning experiences, drug, alcohol and violence prevention activities depending on their individual needs. Participants must be ages 9-15 whose families meet income eligibility. Call for enrollment.
  • Homebuyer Education: Educates families on how to budget, save, and improve credit to qualify for home loans.
  • Housing Accelerator: Eligible participants receive financial assistance for housing deposit, financial coaching to increase credit scores, and increased access to job opportunities.
  • My Brother’s Closet: Provides a free suit and professional coaching for income-eligible men. Call to make an appointment.
  • STEP: An 8-week intervention program for families with children 11-17 years old on the cusp of entering the justice system.
  • Young Engineer’s Society: Afterschool and summer STEAM program for ages 10-14
    3443 Agler Road, Columbus, Ohio 43219
    (380) 239-1474
  • Find all programs by category here: www.cul.org/our-initiatives/#all-initiatives

788 Mount Vernon Avenue, Columbus, Ohio 43203
(614) 257-6300
cul.org

Do More Foundation

Offers financial assistance for families who need financial help due to their child’s medical needs. Includes help with utility/rent bills, meal expenses while at the hospital, gas expenses for travel to and from hospital or doctor visits, non-covered medical expenses, non-covered supplies that would aid the child in their treatment and funeral expenses related to the death of a child. Go online for additional contact information and to apply for assistance.
PO Box 1981, Pompano Beach, Florida 33061
(954) 857-9059
thedomorefoundation.org

Energy Saving Ideas

Click here for energy saving tips from AEP Ohio.

Click here for energy saving tips from Columbia Gas.

Federal Emergency Management Agency (FEMA) and Disaster Assistance

FEMA is responsible for organizing government-wide relief efforts after a disaster. Visit the website for a list of federally declared disasters, resources on how to prepare your family for emergencies, and information on response and recovery efforts. Use the Disaster Assistance website to apply for FEMA disaster assistance and to check the status of your application.
FEMA Disaster Assistance Helpline: (800) 621-3362
Disaster Assistance Application Website: disasterassistance.gov
Find Your Regional FEMA Office: fema.gov/about/contact
FEMA website: fema.gov

Franklin County Department of Job & Family Services (JFS)

Provides financial, medical, and social service programs in Franklin County. Programs include cash assistance (Ohio Works First, LEAP), help paying for child care, food assistance (Ohio Direction Card/SNAP/EBT, WIC), medical assistance (Medicaid, Healthy Start), and Ohio Means Jobs assistance for job seekers. Emergency Assistance (PRC) funds may be requested for a maximum of $2,000 to use towards overdue rent and utility bills, car repairs; or damages as a result of a natural disaster, housefire, or flood. Visit the website to view specific eligibility requirements for each program, and to start your application. People outside of Franklin County should visit their local county Department of Job and Family Services.

  • East Opportunity Center: 1055 Mount Vernon Avenue, Columbus, Ohio 43203
  • Northland Opportunity Center: 1721 Northland Park Avenue, Columbus, Ohio 43229
  • West Opportunity Center: 314 North Wilson Road, Columbus, Ohio 43204

(614) 233-2000
Customer Access Center: (844) 640-6446
Medicaid Transportation: (614) 233-2381
Ohio Medicaid Consumer Hotline: (800) 324-8680
Workforce Development: (614) 212-1800
Ohio Direction EBT Card Assistance: (866) 386-3071
Find Your Local ODJFS Office: jfs.ohio.gov/about/local-agencies-directory
Self-Service Ohio Benefits Portal (Apply Here): ssp.benefits.ohio.gov/apspssp/ssp.portal
Main Website: jfs.franklincountyohio.gov

Franklin County Job & Family Services (ODJFS) Learning, Earning & Parenting (LEAP)

A cash assistance program for teen parents up to the age of 20 working on completing a high school diploma or GED. The program includes case management assistance to get help finding childcare, transportation, school-related issues, or other barriers to graduation.
373 South High Street, Columbus, Ohio 43215
(844) 640-6446
Ohio Law & Rules about LEAP: codes.ohio.gov/oac/5101:1-23-50
jfs.franklincountyohio.gov/cash-assistance

Franklin County One Door

This office offers a one-stop shop for Franklin County residents to get help from multiple health and human services agencies. Residents can get help signing up for food, childcare, and medical assistance, child support, kinship resources, re-entry support, mental health and addiction services, and help linking with additional community resources. The office is open for in-person walk-ins Monday through Friday.
369 South High Street, Columbus, Ohio 43215
franklincountyohio.gov/Resident-Services/One-Door-Services

Franklin County Reentry Advisory Board (FC-RAB)

Provides resources for those transitioning from correctional and rehabilitative institutions back into the community. The website has information on document/identification assistance, job opportunities, public assistance benefits, mental health and addiction programs, clothing assistance, housing/shelter and more. Franklin County First Step provides in-person help the first Friday of every month to help fill in gaps for restored citizens. Visit to get help with record expungement, intakes and appointments for services, and access to additional resources.
FC-RAB Office: 373 South High Street, 25th Floor, Columbus, Ohio 43215
(614) 525-5577
reentry.franklincountyohio.gov
Franklin County First Step: 1111 East Broad Street, Columbus, Ohio 43205
reentry.franklincountyohio.gov/Community-Information/Franklin-County-First-Step

Gladden Community House

Settlement house located in Franklinton serving zip codes 43222, 43223, and 43215. Programs include senior outreach, preschool, youth programming and sports, rent and utility assistance, medical appointments with The Breathing Association, and the Gladden Food Pantry. The food pantry provides home delivery for seniors and disabled residents, and diapers. Some family and youth services require referral from Franklin County Children Services while parenting classes are open to the public. Contact the organization for details.

  • Main Office: 183 Hawkes Avenue, Columbus, Ohio 43223
    (614) 227-1600
  • Food Pantry: 318 South Glenwood Avenue, Columbus, Ohio 43223
    (614) 228-2498

gladdenhouse.org

Hilliard Food Pantry Plus

Serves residents who live in the Hilliard City School District (zip codes 43026, 43228, 43221, 43016, 43002, 43119, 43204). The choice food pantry offers a personal shopping experience for dairy, meat, pantry staples, and personal care/hygiene items. Sign up during open hours with a photo ID and proof of residency. Shoppers may visit the pantry twice per month. They offer transportation for seniors. The Share Closet offers free, gently used home goods and clothing for all ages. Shoppers can visit the Share Closet once per month, and an appointment is required. They also offer up to $200 in utility assistance per year for eligible families with a disconnect notice. Additional programs include holiday food and gifts for ages 0-13, senior food box delivery, appointments for problem solving and resource finding, and educational classes on financial literacy, nutrition, and more. Visit the pantry to sign up for programs.
Pantry: 3691Main Street, Hilliard, Ohio 43026
Share Closet: 4410 Cemetery Road, Hilliard, Ohio 43026
(614) 363-4159
hilliardfoodpantry.org

IMPACT Community Action

Provides income-based case management services, emergency assistance services, financial services, computer literacy and workforce development programs. Most of the programs are for Franklin County residents living at or below 125% of the Federal Poverty Level. Visit the website or call for more information.

  • Emergency Assistance Services: Financial assistance for household items, car repairs, burial support, transportation, water and energy (HEAP) assistance, food giveaways during the summer.
  • Empowerment Services: Computer classes, financial services, re-entry program, ages 14-24 not enrolled in school and are not employed or are aging out of foster care (AMP: Achieve More & Prosper program), workforce development/employment, vocational training and certification, and Smart Tax Prep.
  • Energy Assistance Services: Free home repairs through their Home Weatherization Assistance Program (HWAP) and energy efficient lighting and refrigerator/freezer replacement through their AEP Program

Southside: 711 Southwood Ave, Columbus, Ohio 43207
Westside: 4129 West Broad Street, Columbus, Ohio 43228

  • General: (614) 252-2799
  • AMP (Achieve More & Prosper): (614) 233-2671
  • EMPOWERED Career Exploration: (614) 371-1245
  • Home Energy Winter Crisis Program (HEAP): (614) 249-0019

impactca.org
AMP website: jfs.franklincountyohio.gov/amp

Jewish Family Services (JFS)

Helps individuals and families achieve economic self-sufficiency. Services include job search assistance, mental health counseling, and case management to help clients find jobs, stable housing, and wellness resources. Business services include recruitment and referral of job candidates, networking opportunities, and cultural competency counseling. They offer 1:1 digital coaching, Digital Skills Hub courses, and digital skills workshops to help clients navigate technology. The Financial Empowerment Center offers free one-on-one financial counseling in-person or online for adults in Central Ohio. Confidential mental health counseling is available with licensed therapists; they accept private insurance, self-pay, Medicare, and Medicaid. They also offer specialized services for refugees, New Americans, Holocaust survivors, and older adults/senior citizens. Rent assistance may be available depending on funding. JFS is open to the Jewish and non-Jewish communities.
1070 College Avenue, Columbus, Ohio 43209
(614) 231-1890
jfscolumbus.org

Lutheran Social Services (LSS) 211 Central Ohio

Faith-based organization providing a wide range of services across Ohio. Services include Faith Mission homeless shelter, food, health care, affordable senior living and domestic violence help. Visit the website for detailed program information and for programs in Fairfield County. The LSS 211 Information and Referral network can connect you to food pantries and other social services across Franklin County and Ohio.

  • LSS 211 Referral Line & Online Database
    Call 211 or (614) 221-2255
    lssnetworkofhope.org/211centralohio
  • Central Ohio Main Office
    1105 Schrock Rd, Columbus, OH 43229
    (614) 228-5200
    lssnetworkofhope.org
  • Champion Avenue Food Pantry
    1460 South Champion Avenue, Columbus, Ohio 43206
    (877) 577-6325
    All Pantry & Produce Locations: lssnetworkofhope.org/foodpantries/locations
    Pantry Registration: lssfoodpantries.org
  • LSS Health Center
    Offers primary care, dental, vision, HIV/STD testing, pharmacy, behavioral healthcare, and substance use disorder (SUD/MAT) treatment.
    245 North Grant Avenue, Columbus, Ohio 43215
    (614) 224-0747
    lssnetworkofhope.org/lsshealthcenter
  • Faith Mission Franklin County Homeless Shelter
    Must call Homeless Hotline in advance to be assigned a bed: (614) 274-7000
    217 North Grant Avenue, Columbus, Ohio 43215
    Men’s Shelter: 599 East Eighth Avenue, Columbus, Ohio 43201
    lssnetworkofhope.org/faithmission
  • Supportive Services for Veteran Families (SSVF)
    Offers emergency shelter beds for veterans and help with housing stability for veteran families.
    (614) 224-6617
  • CHOICES Domestic Violence Services
    Offers temporary housing, counseling, legal services, and peer support for survivors of domestic violence.
    24-hour Domestic Violence Crisis Line: (614) 224-4663
    General: (614) 224-7200
    lssnetworkofhope.org/choices/services

MORPC (Mid-Ohio Regional Planning Commission)

MORPC is responsible for the Central Ohio region’s transportation planning process. Visit the website to find information on current policy updates, find a community forum, and information for bicycle commuters. The commission offers consulting services for local communities to navigate zoning codes and long-term development activities. They also offer free home weatherization services for income-eligible households to make efficiency improvements such as replacing a furnace, insulation, home energy inspection, and appliance safety checks. Use the link below to sign up for Air Quality alerts by email or text to stay informed when pollution levels are high.
111 Liberty Street, Columbus, Ohio 43215
Main Office: (614) 228-2663
Home Repair & Energy Efficiency Services: (614) 621-1171
Main Website: morpc.org
Sign Up for Air Quality Alerts: mailchi.mp/1d5b539be321/air_alerts
Columbus Metro Bike User Map: public-morpc.hub.arcgis.com/apps/38c3354989eb436184e41803fcabda7d/explore

Nationwide Children’s Hospital (NCH) My Bridge to Success

Offers free financial counseling, educational workshops and a matched savings program. Participants meet with a coach one-on-one each month. Every dollar a participant saves in the program is matched with another dollar for up to $5,000. Participants must meet income requirements, be at least 18 years old, employed, and living in zip codes 43205, 43206, 43207, 43211, or 43224. Go online for contact information and to apply.
700 Children’s Drive, Columbus, Ohio 43205
(614) 722-2000
nationwidechildrens.org/about-us/population-health-and-wellness/healthy-neighborhoods-healthy-families/workforce-development/my-bridge-2-success

Neighborhood Bridges

A charitable organization that helps match families in need with businesses, volunteers, and organizations for resources like food, volunteering, clothing, supplies and more. Use the website to find a Bridge in your community, request help, or fill others’ requests for help.
All Ohio Locations: neighborhoodbridges.org/state/ohio

Noor Islamic Cultural Center (NICC)

Faith-based organization serving Columbus’ Muslim community, and the community at large. They offer programs for Muslim youth year-round; including boys’ and girls’ groups for fellowship and volunteering, Quran study groups, ACT/SAT prep, interscholastic competition, running club, and more. Services for adults include spiritual and marriage counseling, and mutual aid for financial difficulties. Find program details and financial help form on the website.
5001 Wilcox Road, Dublin, Ohio 43016
5550 Britton Parkway, Hilliard, Ohio 43026
(614) 527-7777
noorohio.org 

Office of the Ohio Consumers’ Counsel (OCC)

Provides free fact sheets on utility assistance programs in Ohio (like electric, natural gas, telephone and water) and energy disconnection rights. Programs include the Home Energy Assistance Program for heating and air-conditioning costs, Percentage of Income Payment Plan (PIPP Plus) for income-eligible customers to lower utility bills, Home Weatherization Assistance Program, assistance for military families, and more. Use the website for full program details and eligibility informaiton.
65 East State Street, Columbus, Ohio 43215
(877) 742-5622
occ.ohio.gov/utilityassistance

Ohio Benefits & Assistance Programs: Are You Eligible for Medicaid?

Wondering if you are eligible for Ohio benefits and assistance programs? Go online to view program details, eligibility requirements, and renewal requirements. Applications can be submitted online through the Ohio Benefits Self-Service Portal (OBSSP), or in person at your local Job and Family Services Office.

  • Medicaid: Provides healthcare coverage for Ohio residents that meet income requirements, including children, pregnant women, seniors, and people with disabilities. Includes Healthy Start and Children’s Health Insurance Program (CHIP): cap4kids.org/columbus/medicaid-healthy-start and medical transportation services: cap4kids.org/columbus/ohio-insurance-managed-care-plans-mcp
  • SNAP Food Assistance: Supplemental Nutrition Assistance Program (SNAP) helps those at or below 130% of the federal poverty guidelines access healthy food. Participants receive an Ohio Direction Card (also known as Ohio EBT card) to use at grocery stores like a debit card. SNAP funds may be used to purchase fruit, vegetables, meat, dairy, seafood, non-alcoholic beverages, canned foods, and other cold grocery items at major retailers or online.
  • Ohio Works First Cash Assistance: Residents who are pregnant or have at least once child and meet the gross monthly income test are eligible to receive an Ohio Way2Go prepaid MasterCard that can be used at banks, ATMs, and retailers.
  • Publicly Funded Child Care (PFCC Childcare Assistance): Provides financial assistance for families who are working or in school pay for early care and education programs. Families must must be at or below 145% of the federal poverty level, or 150% for children with a disability.
    cap4kids.org/columbus/odjfs-child-care
  • Women, Infants, and Children (WIC): Food/nutrition support for income-eligible pregnant, expecting, or postpartum women.
    cap4kids.org/columbus/wic
  • Healthy Start & CHIP: Healthcare services for women and children ages 0-20.
    cap4kids.org/columbus/medicaid-healthy-start
  • Ohio Refugee Services: Cash assistance and other integration services for eligible refugees, asylees, or migrants.
    cap4kids.org/columbus/ohio-refugee-services
  • Benefits for Children with Disabilities: Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs provide financial assistance for people who meet federal requirements for disability.
    cap4kids.org/columbus/ssi
    Families may qualify for additional assistance through Medicaid Waivers: cap4kids.org/columbus/medicaid-waiver-services. These benefits can be accessed through your local Board of Developmental Disabilities: cap4kids.org/columbus/department-of-developmental-disabilities

Medicaid Consumer Hotline: (800) 324-8680
Ohio Benefits Call Center: (844) 640-6446
Job & Family Services Offices: cap4kids.org/columbus/franklin-county-jfs
Ohio Benefits Program Descriptions: benefits.ohio.gov/home/resources/assistance-programs

Ohio Department of Development Energy Assistance Programs – HEAP & PIPP

Home Energy Assistance Program (HEAP): offers a once yearly benefit for a customer’s utility bill (gas, electric, propane) or bulk fuel bill. Customers must be at or below 175% of the Federal Poverty and meet program criteria.
HEAP Winter Crisis: Runs from November – March. Helps customers who have been threatened with disconnection, have been disconnected, need to establish new service, have PIPP default, or have less than 25% supply of bulk fuel.
HEAP Summer Crisis: Runs from July -September. Provides assistance with electric utility bills, central air conditioning repairs, and air conditioning unit/fan purchases.
Percentage of Income Payment Plan (PIPP): Fixes monthly utility payments for natural gas or electric to 5-10% of your gross household income. Paying on-time and in-full each month reduces your outstanding balance. If you make 24 on-time and in-full payments, your outstanding balance with your utility company will be eliminated.

Home Weatherization Assistance Program (HWAP):  Provides home inspection and home weatherization services (such as furnace repair, insulation, appliance checks) to help reduce energy costs. Households must be at or below 200% of the Federal Poverty Level. Priority is given to Ohioans over 60 years old, with disabilities, with children in the home, or with high energy usage/burden. Services are provided through local agencies in each county, contact these organizations to apply.

Ohio Department of Development: 77 South High Street, Columbus, Ohio 43216
(800) 282-0880 or (800) 686-1557 TDD
All Programs: development.ohio.gov/wps/portal/gov/development/individual/energy-assistance/energy-assistance

One Dublin (Formerly Welcome Warehouse)

Serves individuals and families living in the Dublin City School District who are temporarily in need. Programs include Back-to-School Celebration for free school supplies and Adopt-Family/Adopt-A-Senior for holiday gifts. Emergency household assistance is available with referral for utilities, medical expenses, or transportation assistance. Transportation assistance can be used for car payments, uber cards, or bus passes. Assistance is not provided for car repairs or rent/housing. The Mattress Program provides new twin mattresses for free, with sheets, mattress pads, and pillows based on availability. The Community Free Shop provides gently used clothing, personal care items, and household essentials. Families can walk in and shop once every three months, no appointment needed. Visit the website for shop hours and additional program details.
Mailing Address: 7032 Hospital Drive, Dublin, Ohio 43016
Community Free Shop at Indian Run United Methodist Church: 6305 Brand Road, Dublin, Ohio 43016
Call or text: (614) 726-6958
one-dublin.org

Physicians Care Connection (PCC)

This medical office helps adults age 19+ with healthcare challenges due to individual barriers. They serve individuals across Central Ohio, including Franklin, Delaware, Licking, Fairfield, Pickaway, Union and Madison counties. Translation services are available. Programs include:

  • Medical Clinic: Free & low-cost healthcare for the uninsured or underinsured, including help with prescriptions, primary care, specialty care, and dental services.
  • Healthy Pregnancy Support: Connection to prenatal care and resources to prepare for bringing your baby home.
  • Housing Stabilization & Eviction Avoidance Fund: Helps renters access financial assistance for those behind on rent or utilities.
  • Addiction Support: Provides addiction support and connection to recovery services, including those for pregnant women.
  • Family Coaching & Peer Support: Linkage to food services, social service referrals, employment support, education support and more.

1390 Dublin Road, Columbus, Ohio 43215
(614) 884-2441
pcchealth.org

Public Utilities Commission of Ohio (PUCO) Energy Assistance Programs

Assistance is available for both gas and electric bills. The assistance may be in the form of a reduction of heating bills and/or a set amount based on household income. The PUCO website gives information on how to sign up, who is eligible and what programs are available (including a program providing protections and benefits to military personnel and their families).
180 East Broad Street, Columbus, Ohio 43215
(800) 686-7826 or (614) 466-3292 or 7-1-1 TDD
puco.ohio.gov/wps/portal/gov/puco/consumers

SafeLink Wireless

This is a national program that provides one free cell phone to one household or those who live in shelters, public housing or can be considered as their own separate household living in a family setting. Requirements for eligibility are based on the applicant meeting federal poverty criteria or participation in a state or government support program (such as food stamps/SNAP or Medicaid). SafeLink representatives will help determine eligibility.
Enrollment and Plan Changes Support: (800) 723-3546
Technical Support Only: (800) 378-1684
safelinkwireless.com

Salvation Army

Serves: Single Adults & Families
Offers faith-based services for Central Ohio families. Housing Services include finding housing, financial assistance, and case management. They also offer youth programs, food assistance, emergency utility assistance, support for human trafficking survivors, and addiction recovery. Their thrift stores offer items at bargain prices to fund programs. You can find thrift store, church locations, and program details on their website.

  • Administrative Office
    966 East Main Street, Columbus, Ohio 43205
    (614) 253-6811 or (800) 725-2769
  • Housing Service Locations
    Franklin County: 966 East Main Street, Columbus, Ohio 43205
    Delaware & Union Counties: 3769 Columbus Pike, Delaware, Ohio 43015
    Morrow County: 644 West Marion Street, Mount Gilead, Ohio 43338
    Homeless Hotline: (614) 274-7000
  • Youth Learning Centers
    Free after school programs, music & arts, and summer camps for K-5.
    Linden: 3662 Karl Road, Columbus, Ohio 43224
    Hilltop: 2300 West Mound Street, Columbus, Ohio 43204
    (614) 437-2159
  • Food Pantries: Call to schedule an appointment
    Franklin County: (614) 341-2282
    Delaware County: (740) 369-5301
    Union County: (740) 363-9487
    Senior Food Boxes: (614) 437-2134
  • Human Trafficking Services:
    24/7 Hotline: (888) 373-7888
    (614) 358-2614
  • Addiction Rehabilitation Center: Serves men struggling with addiction
    (614) 221-4269
  • Emergency Utility Assistance:
    Use the link to find a caseworker in your zip code for assistance.
    easternusa.salvationarmy.org/southwest-ohio/central-ohio/caseworker-zip-code-list/

easternusa.salvationarmy.org/southwest-ohio/central-ohio/home

St. Stephen’s Community House

Faith-based community center offering a range of services for the Linden-area community. Volunteer opportunities are available for those over the age of 14. Programs include:

  • Mid-Ohio Market: Choice pantry for Franklin County residents. Shop once a week for all pantry items, or daily for fresh produce.
    (614) 338-8220
  • Youth Services: Childcare for children 6 weeks to 5 years at Christ Child Early Learning Center, STEAM after school program for K-6 at participating elementary schools, free Summer STEAM Camp for grades 1-8, and Achieve More and Prosper (AMP) for ages 16-24 to receive help with employment and case management services. They offer a Kinship Aftercare program and Family to Family empowerment program for families referred by FCCS.
  • Senior Services: free lunch program, small group transportation, and case management.
  • Rent & Utility Assistance: Offers financial assistance as funds are available for those in zip codes 43081, 43201, 43229, 43230, 43231, 43211, 43219, 43224. Applicants must apply in-person, be income eligible, and provide required paperwork. Visit the website for full eligibility details. If funds are not available, a housing specialist may be available to help problem solve.
  • Christmas Cares: Offers help with food and toys for Franklin County residents each year. Families must register in advance and provide required documentation.

1500 East Seventeenth Avenue, Columbus, Ohio 43219
(614) 294-6347
saintstephensch.org

St. Vincent de Paul (SVdP) Microloan Program

Provides low-interest loans for one-time expenses to individuals living in Coshocton, Delaware, Fairfield, Franklin, Hardin, Knox, Licking, Ross, or Union County. Loans are for expenses such as a car repair, home repair, education, and medical expenses not covered by insurance. They do not provide loans for expenses such as rent, food, or utilities. All applicants will be contacted by Microloan leaders who will help determine eligibility for a loan, coordinate with recipients and a local credit union, and connect applicants to local financial education workshops.
197 East Gay Street, Columbus, Ohio 43215
(614) 285-4473 or (614) 221-3554
svdpcolumbus.org/microloan_mission
Contact for Delaware, Fairfield, Knox, Licking and Ross County: svdpcolumbus.org/contact_info
Note: CAP4Kids does not recommend or endorse any specific company. We encourage families to carefully review and evaluate all services.

The COC – Cancer Option Collaborative

The Cancer Option Collaborative (COC) serves cancer patients who are actively in treatment. They provide emotional support and financial assistance for men, women, and children battling cancer. Call or go online to contact the organization and request support.
1347 Worthington Woods Boulevard, Columbus, Ohio 43085
(614) 212-4131
thecoccares.org

USA.gov

An official guide to federal information and services. Use the website to find helpful, easy-to-read information on topics like how the government works, government benefits, disability services, immigration and citizenship, taxes, legal issues and more. The website can also be used to register to vote, print tax forms or check on a tax refund, file a complaint, and other government-related tasks.
(844) 872-4681
usa.gov

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