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Crisis & Emergency Services

Attention, if you are in crisis and need immediate help:

If you are in immediate danger, always call 9-1-1 or visit your nearest emergency room.

Franklin County Crisis Services:

Crisis Hotlines:

988 Suicide & Crisis Lifeline

Provides 24/7 free, confidential support to anyone in crisis or emotional distress. If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, call the lifeline for help. A skilled, trained crisis worker will answer. This person will listen to you, provide support, and share any resources that may be helpful. Services are available in English and Spanish. Deaf/Hard of Hearing/ASL users can access the video lifeline by visiting the website.
Suicide & Crisis Lifeline: Call or Text 988
Main Website: 988lifeline.org
Suicide Prevention Resource Center: sprc.org

Alcohol, Drug & Mental Health Board of Franklin County (ADAMH)

Oversees more than 30 community behavioral health agencies in Franklin County. Residents can use the website or contact the organization for help finding affordable alcohol, substance use, and mental health services. The website has a directory of programs for support groups, opioid treatment programs, and suicide prevention resources. Many agencies offer a sliding fee scale for services so that any Franklin County resident can get needed services and be charged based on income and circumstance. The Franklin County Crisis Center offers 24/7 walk-in services for adults experiencing mental health or addiction-related crisis.
ADAMH Office: 447 East Broad Street, Columbus, Ohio 43215
(614) 224-1057
Crisis Center: 465 Harmon Avenue, Columbus, Ohio 43223
adamhfranklin.org

Basecamp Recovery Center

Program: Comprehensive addiction treatment facility providing same day assessments, medication management, and counseling services. Programs include Outpatient Detox for immediate help with withdrawal from all substances, Partial Hospitalization and Medication-Assisted Treatment (MAT), Intensive Outpatient (IOP), Outpatient (OP), and Aftercare sponsorship and recovery meetings.
Eligibility: Adults 18+
Cost: Accepts Private insurance, Government insurance (Medicare and Medicaid), and Self-pay. Offers a sliding fee scale for patients who qualify. No one is turned away for lack of funds.
Referral: Walk-in assessments are available, no appointment or referral necessary.

  • West: 815 West Broad Street, Columbus Ohio 43222
    (614) 717-0822
  • East: 2323 Lake Club Drive, Columbus, Ohio 43232
    (614) 604-8573

basecampmed.com

Columbus Public Health (CPH) Resource Lists

These neighborhood resource lists are extremely helpful in finding resources near you. They provide detailed listings of free and low cost health care, vision care, dental care, prescription help, food pantries, transportation, job help, pregnancy resources and much more. They are updated annually and reviewed by the Columbus Public Health social work team. Please note that CPH does not provide direct monetary assistance, but these lists are helpful in finding community agencies that do provide this assistance. All lists updated 2025.
Food Pantries & Soup Kitchens
Food Pantries & Soup Kitchens – French
Food Pantries & Soup Kitchens – Haitian Creole
Food Pantries & Soup Kitchens – Somali
Food Pantries & Soup Kitchens – Spanish

Health Care (Free Clinics, Dental, Vision & Women’s Health)
Emergency Resources (Housing, Food, Utilities, Safety & Clothing)
Agencies Serving Immigrants & Refugees
Job Help (Unemployment, Looking for a Job, Online Searches)
Pregnancy Resources (WIC, Healthcare, Utilities, Baby Supplies, Diaper Banks, Housing, & Parenting Classes)
Prescription Help (Reduced Cost Prescriptions, Discount Programs & Medicaid Info)
Programs & Resources for Seniors
Mental Health & Substance Use Resources (Crisis Lines, Healthcare, Support Groups, Disposal Box Locations)

240 Parsons Avenue, Columbus, Ohio 43215
(614) 645-6807
columbus.gov/Services/Public-Health/Find-Health-Care-Resources/Health-Resources-List

Columbus Springs

Mental health provider treating most major mental illnesses at multiple locations in Columbus, Ohio.
Program: 24/7 emergency mental health crisis services for adults 18+, inpatient therapy, outpatient therapy, detox / substance use rehabilitation, “Changes” partial hospitalization (PHP) and intensive outpatient (IOP) services for youth
Eligibility: Adults 18+, youth ages 12-18 for Changes programs
Cost: Accepts most private insurance and Medicaid/Medicare
Referral: Accepts community referrals and self-referrals

  • Dublin: 7625 Hospital Drive, Dublin, Ohio 43016
  • East: 2085 Citygate Drive, Columbus, Ohio 43219
  • Changes: 6810 Perimeter Drive, Dublin, Ohio 43016
    (614) 495-8840
  • Changes Pickerington: 1310 Hill Road North, Pickerington, Ohio 43147
    (614) 962-6488

24/7 Main Phone Line and Emergency Services: (614) 495-9580 or (614) 408-5491
columbussprings.com

Drug Overdose Resources

Call 9-1-1 for any medical emergency or suspected overdose situation.

State of Ohio Pharmacy Board
Overdose Recognition and Response Guide
Naloxone and Test Strip Resources
Providers and caregivers can find more information on their website or by calling:
(614) 466-4143 or TTY/TDD (800) 750-0750
pharmacy.ohio.gov/Default

Columbus & Franklin County Addiction Plan
Latest overdose statistics, Free Naloxone, Educational graphics, Recovery resources, and more.
cfcap-columbus.hub.arcgis.com

Recovery Ohio
Information & resources for families, community members, and care providers.
Community Action Guide
recoveryohio.gov/home

CAP4Kids
Alcohol & Drug Treatment & Prevention Programs in Central Ohio

Huckleberry House

Serves: At-Risk Youth, Teens, and Young Adults
Helps Central Ohio youth ages 12-24 who are dealing with issues like family conflict, violence, poverty, and homelessness. Programs include:

  • Crisis Shelter: Emergency shelter and crisis intervention for ages 12-17
  • Transitional Living Program: Provides a furnished apartment for individuals ages 17-21 for 12-18 months. The program includes building independent living skills, mental health support, education and employment counseling, parenting support, and help finding permanent housing.
  • Youth Outreach Program (YOP) at YOP Shop: Provides services for ages 12-24 to get connected to community services, connect with YOP  counselors, and get help with housing, employment, or education needs.
    2216  Bancroft Street, Columbus, Ohio 43219
    (614) 826-3630
  • The Counseling Center: Provides individual or family counseling from licensed mental health therapists to help navigate family conflict, difficult emotions, life transitions, gender identity, relationships, and more. They accept Medicaid, most insurance, and self-pay.

Main Campus: 1421 Hamlet Street, Columbus, Ohio 43201
(614) 294-8097
24-Hour Crisis Hotline: (614) 294-5553
huckhouse.org

Mobile Response and Stabilization Services (MRSS)

MRSS is a statewide service for young people under age 21 experiencing significant behavioral or emotional distress. Call and say you are requesting Mobile Response and Stabilization Services. You will be asked a series of questions and will receive a call when the Nationwide Children’s MRSS team is on the way. A licensed mental health clinician will respond to your location within 60 minutes of a request for help. Follow-up care is available for up to six weeks after this visit. Services are available in Franklin County between 8AM-8PM, Monday through Friday. Outside of those hours, call the Franklin County Youth Psychiatric Crisis Line. If you are in immediate danger and want support from the police, call 911.
Statewide MRSS Line: (888) 418-6777
Franklin County Youth Psychiatric Crisis Line: (614) 722-1800
nationwidechildrens.org/specialties/behavioral-health/crisis-services/mrss

My Village Ministries

Faith-based organization offering support and community to parents in crisis. Crisis may include homelessness, addiction recovery, domestic abuse, and medical or family emergency. Children stay with host families so parents can focus on their own recovery/treatment. Parents are connected with a team of support and help accessing resources. Families are reunified upon recovery, and parents never lose custody of their children. The primary goal of the program is to keep families together. Call or complete the online form to request support. This program is available in Columbus and Mansfield, Ohio.
Columbus: (614) 210-3267
Mansfield: (419) 982-2839
myvillageministries.com

National Alliance on Mental Illness (NAMI) Franklin County

Provides support, advocacy and education to improve quality of life for people with mental illness. Use their website to find support groups, educational opportunities, and resource lists on many mental health topics. The NAMI Franklin County Crisis Intervention Team (CIT) Program is a police-based pre-arrest jail diversion program. Franklin County residents may call 9-1-1 and request a CIT officer who has received specialized training in mental health and substance abuse issues. Individuals, families, and caregivers can call the HelpLine for free, confidential support, guidance, and connection to resources.
1225 Dublin Road, Columbus, Ohio 43215
(614) 501-6264
Information and Referral HelpLine: (800) 950-6264
NAMI Ohio: namiohio.org
namifranklincounty.org

National Maternal Mental Health Hotline

Free, confidential hotline for new moms struggling with emotional changes, and those supporting them. Professional counselors are available 24-hours a day and can provide referrals to local health providers and support groups. They offer services in English and Spanish, and interpreting services for over 60 other languages.
Call or Text: (833) 852-6262
mchb.hrsa.gov/national-maternal-mental-health-hotline

Nationwide Children’s Hospital (NCH) Emergency Services

If you think your child has a medical emergency or life-threatening condition, always call 911.
If you think someone is poisoned, call the Central Ohio Poison Center at (800) 222-1222.

Program: Pediatric Emergency Department, Psychiatric Crisis Department, and Urgent Care
Eligibility: Birth to age 21
Cost: Government insurance (Medicaid, Molina, Caresource), Private insurance, Self-pay
Referral: No appointment or referral necessary. Emergency and Crisis Departments are Open 24/7 for Walk-Ins. Urgent Care hours vary by location.

  • Main Campus Emergency Department: 630 Children’s Drive, Columbus, OH 43205
    (614) 722-2000
  • Lewis Center Emergency Department: 7853 Pacer Drive, Delaware, OH 43015
    (614) 355-7900
  • Psychiatric Crisis Department: 444 Butterfly Gardens Drive, Columbus, OH 43215
    Franklin County Youth Psychiatric Crisis Line: (614) 722-1800

24/7 Physician Direct Connect (Physician/Provider Consult-Transfer Center): (614) 355-0221 or (877) 355-0221
Urgent Care Locations & Hours: nationwidechildrens.org/locations/urgent-care-locations
Emergency Medicine Website: nationwidechildrens.org/specialties/emergency-services

Netcare Access

Program: Specialized inpatient, outpatient, and crisis behavioral health treatment for adults. Provides immediate walk-in services for those in mental health and/or substance use crisis, and specialized services for those with a dual diagnosis of mental illness and and/or developmental disabilities. The Community Mobile Team provides free, on-the-scene care for individuals in a mental health or substance use crisis, and Community Crisis Response (CCR) provides on-the-scene response to traumatic situations that occur within the community. They also offer non-crisis assessments, residential services, probate and forensic services to county court systems, counseling, medication management, and case management.
Eligibility: Adults 18+
Cost: Private insurance, Medicaid, Medicare, Franklin County ADAMH Sliding Fee Schedule for those without insurance. No one is turned away for lack of funds.
199 South Central Avenue, Columbus, Ohio 43223
24/7 Crisis Care Line: (614) 276-2273
Homeless Hotline: (614) 274-7000
Administrative Offices: (614) 274-9500
netcareaccess.org

Never Use Alone

Provides a life-saving point of contact for people who use drugs, to help increase their odds of surviving an overdose. If you are going to use by yourself, you can call their hotline. You will be asked for your first name, location, and the number you are calling from. An operator will stay on the line with you while you use. If you stop responding after using, the operator will notify emergency services of an “unresponsive person” at your location. If you are interested in getting help, they have resources available for you.
(877) 696-1996
neverusealone.com

New Horizons Mental Health Services

Program: Mental health provider for children and adults in Fairfield County, Ohio. Services include individual and group therapy and counseling, psychiatry and medication management, diagnostic evaluation and early intervention services, substance use treatment and medication assisted treatment (MAT), and mental health support groups. They offer specialized treatment for Ages 15-35 experiencing their first psychotic episode. They also offer 24/7 Behavioral Health Crisis Intervention and some Walk-In services.
Eligibility: Children and Adults, Ages 6+
Cost: Government insurance (Medicaid, Molina, CareSource), Private insurance, and Self-pay.
Referral: Individuals may refer themselves or be referred by a physician or organization. Go online to complete the Intake form.

  • Counseling/Psychiatry/Intake: 2652 Kull Road, Lancaster, Ohio 43130
  • Substance Use/MAT: 2660 Kull Road, Lancaster, Ohio 43130
  • Crisis Center/Walk In Clinic: 2652 Kull road, Lancaster, Ohio 43130
  • Administration: 230 North Columbus Street, Lancaster, Ohio 43130

Schedule an Appointment: (740) 687-0835
24/7 Crisis Intervention: (740) 687-0500 or 2-1-1 in Fairfield County.
Crisis Hotline: (740) 687-8255
newhorizonsmentalhealth.org

Ohio State Mental & Behavioral Health

Program: Provides mental health care for adolescents and adults in multiple settings, including outpatient, inpatient, partial hospitalization, intensive outpatient, and emergency department. Services include individual and group psychotherapy, psychiatry, psychiatric and psychological evaluation, detox, Transcranial Magnetic Stimulation (TMS), Electroconvulsive therapy (ECT), Ketamine therapy, and specialized programs for Early Psychosis Intervention and Suicide (EPICENTER) and Trauma Reduction Initiative for Veterans (STRIVE).
Eligibility: Ages 3+
Cost: Private insurance, Self-pay, or Government insurance (Medicaid, Molina, Caresource).
Referral: Individuals may refer themselves or be referred by a physician or organization.
Ohio State University (OSU) Harding Hospital
1670 Upham Drive, Columbus, Ohio 43210
(614) 293-9600
wexnermedical.osu.edu/mental-behavioral

Ridgeview Hospital

Program: Provides inpatient psychiatry treatment for adults. Services include psychological evaluation and psychiatric assessment, group therapy, and treatment for co-occurring substance use disorder.
Eligibility: Ages 18+
Cost: Most Private/Commercial insurance or Self-pay. No Government insurance (Medicaid, Molina, Caresource).
Referral: Individuals may refer themselves or be referred by a provider or organization.
17872 Lincoln Highway, Middle Point, Ohio 45863
(419) 314-3891
ridgeviewhospital.net

Suicide Prevention Services

Provides support groups, community education, and hotline support to help prevent suicide. The Suicide Prevention Hotline is available 24/7 and is staffed by trained volunteers. Volunteers listen, assess suicide risk, and provide support for anyone in Ohio needing support for themselves or a loved one. The Senior Hotline provides support for older adults and caregivers. This resource is provided by North Central Mental Health Services.
Suicide Prevention Hotline: (614) 221-5445
Senior Hotline: (614) 294-3309
Support Groups & Community Education: (614) 299-6600
columbussuicideprevention.org

SUN Behavioral Columbus

Program: Offers a variety of mental health treatment programs for children and adults in Columbus. 24/7 Psychiatric Emergency Admissions is available for mental health crisis stabilization, substance use disorder emergencies, and detox. The Children’s Psychiatric Program is for Ages 5-11 and utilizes play therapy, family therapy, CBT, DBT, and family-centered safety planning. Adult services include Outpatient psychotherapy and psychiatry, Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and Substance Use Disorder treatment. Transportation to outpatient services is provided for Franklin County residents on a case-by-case basis. They also offer No-Cost Telehealth Consultation (must have a camera for video chat).
Eligibility: Children and Adults, Ages 12+
Cost: Private/Commercial insurance, Self-pay, Government insurance (Medicaid, Molina, CareSource, Buckeye).
Referral: Individuals may refer themselves or be referred by a physicians. Walk-Ins are accepted.
900 East Dublin Granville Road, Columbus, Ohio 43229
24/7 Phoneline: (614) 983-9152
sunbehavioral.com/columbus

The Village Network

Program: Provides trauma-informed behavioral health services for youth and families in Ohio and West Virginia. Outpatient services include Parent/Child Interaction Therapy, Intensive Home-Based Treatment, Nonresidential Day Treatment for Ages 7-18, and wraparound programs for youth in Juvenile Court. Residential Treatment is available for boys and girls ages 10+ with complex needs such as mental health crisis, complex trauma, or sexual behavior problems. They offer foster parent training, Treatment Foster Care, and support for Kinship placements. The Family Services program provides case management for families referred by Franklin County Children Services.
Eligibility: Ages 0-21, Eligibility varies based on program.
Cost: Government insurance (Medicaid, Molina, Caresource), Private/Commercial insurance, Self-pay (sliding fee scale available for those without insurance).
Referral: Individuals may refer themselves, be referred through the court system, or by an organization depending on the program.
Columbus Location: 1751 East Long Street, Columbus, Ohio 43203
All Locations: thevillagenetwork.org/about/locations
General Questions: (800) 638-3232
Intake: (330) 202-3969
thevillagenetwork.org

Trevor Project for LGBTQ+ Youth

The leading suicide prevention and crisis intervention nonprofit organization for LGBTQ+ young people. They operate a 24/7 confidential crisis helpline for teens and youth experiencing mental health challenges. Call, text, or use the online chat for immediate support from trained counselors. The website offers great resources and information on mental health for the LGBTQ+ community.
24-hour Hotline: (866) 488-7386
Text ‘START’ to 678678
thetrevorproject.org/get-help

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